Maintenance

LET DALLAS LIGHTSCAPES KEEP YOUR OUTDOOR LIGHTING WORKING AT ITS BEST

Just like your car or the air conditioning in your home, electrical systems require regular maintenance to run efficiently and safely. Your outdoor lighting system is no different. Lighting professionals recommend a maintenance check of your outdoor lights every three years. The good news is that when the team at Dallas Lightscapes services your outdoor lighting, your system is fully protected for 3 years after your maintenance visit.

Wondering what a maintenance visit includes? Our Maintenance Program offers comprehensive service that includes changing burned out bulbs, testing voltage levels for safety, checking each connection and all wiring for damage, re-burying any wires that have become exposed, cleaning lenses and fixtures, and even retrofitting your old halogen or traditional bulbs to more energy-efficient LED ones.

As a family-owned business, Dallas Lightscapes is dedicated to outstanding customer service and your complete satisfaction with your maintenance pan. We have built our business and reputation on our relationships with our customers, so we understand the importance of making sure you are 100% satisfied.

Contact us today to schedule a maintenance visit

Regular maintenance is essential to making sure your outdoor and landscape lighting operates at peak performance for years to come. Having a lighting professional check everything over and make necessary repairs and adjustments can give you peace of mind that your lighting is as safe and efficient as the day it was installed.

The lighting team at Dallas Lightscapes has years of experience in installation, maintenance, and repair of lighting systems and knows what it takes to keep it running at its best. Leave the upkeep to us. Call us today to find out what we can do for you.

What is included in our maintenance program for your outdoor lights?

When you schedule a maintenance visit with Dallas Lightscapes, our team of lighting professionals will check over your entire system, top to bottom, even if we didn’t install it! From there, we will:

  • Clean all fixtures and lenses
  • Check fixtures and lights for damage
  • Repair or replace all bulbs, fixtures, or sockets, as needed
  • Bury any lines that have become exposed
  • Check voltage on all lights to ensure safety
  • Adjust the positioning of lights that have been affected by weather or animal activity
  • Reset timers
  • Remove excess overgrowth of dirt, foliage, limbs, leaves, etc. that might be obscuring lights

Join Our Maintenance Membership program!

Although we are more than happy to service your system once every 3 years, if you choose to join our maintenance program as a member, you will receive additional perks.

Membership perks include:

  • Annual maintenance visit just to check things over and ensure everything is running as efficiently as possible.
  • In addition, you will have the option to schedule maintenance or repair at any other time throughout the year simply by calling our office.

WHAT IS RETROFITTING?

Simply put, retrofitting is updating your current, traditional lighting system to more energy-efficient, longer-lasting LED lights. In many cases, Dallas Lightscapes is able to utilize your current lighting fixtures and just update the bulbs. If you’re ready for a new look, though, we’re happy to replace your fixtures with our high-quality brass fixtures that have the added benefit of being weather-resistant.

Many customers find that replacing old fixtures with newer, more efficient ones saves them money in the long run because their lighting system works better and lasts longer.

Maintenance faqs

WILL YOU SERVICE MY SYSTEM EVEN IF IT’S NOT A DALLAS LIGHTSCAPES SYSTEM?

Yes! We are committed to providing you the best possible customer service, and that includes conducting a maintenance and repair visit even if we didn’t install the system originally. If you are interested, we are also happy to retrofit your old system to LED lights. Feel free to schedule a complimentary consultation with our lighting and design experts to look over your current system if you have any questions.

IF I HAVE MY CURRENT LIGHTING SYSTEM RETROFITTED FOR LED LIGHTS, DO I HAVE TO BUY ALL NEW FIXTURES?

In many cases, our team is able to retrofit existing fixtures and just switch out the bulbs for LEDs. However, we evaluate this capability on a case by case basis.

Certain factors will help determine whether you need to replace your old fixtures with new ones. For instance, integrated fixtures where the bulb and fixture are a single unit will need to be replaced completely. Interchangeable fixtures, on the other hand, can usually be retrofitted with new bulbs, especially if they were professionally installed. If you purchased the fixtures at a store like Lowe’s or Home Depot and installed the fixtures yourself, we may or may not need to replace the entire fixture.

If you’re interested in our retrofitting services, your best bet is to call and schedule a free, no-obligation consultation where our team can look at your system and discuss your options.

WHEN YOU TALK ABOUT “MAINTENANCE,” DO YOU JUST MEAN REPLACING THE BULB?

Sometimes maintenance is as simple as replacing bulbs, fixtures, or sockets. However, our maintenance visits are much more comprehensive than that because electrical systems can require a range of servicing like checking and adjusting the voltage of the transformer and each individual light bulb and socket, repairing fixtures and connections, and burying exposed wires.

In fact, if your lighting system is older, it’s a good idea to completely rewire your system, especially if the wire has been in the ground for 10 years or more. Weather, erosion, animal activity, and wear and tear over time can all damage wiring eventually, which can result in sub-par performance of your lights at best and a fire hazard at worst. Sometimes, what you can’t see is the most important part of your electrical system, when it comes to the safety and efficiency of your landscape lighting.

WHAT COLOR TEMPERATURE OF LED LIGHTS DOES DALLAS LIGHTSCAPES USE?

One of the benefits of LED bulbs is that they can be any color temperature you want to suit your individual style, preference, and needs. We generally choose a warm white bulb (2700K color temperature) that is softer and more closely mimics natural light, but we are happy to install LEDs of any color temperature you choose.

That being said, your satisfaction is our highest priority, so we will gladly install your
lights wherever you want them, including on the second floor of your home or higher.

DO YOUR BULBS CARRY A WARRANTY?

Yes! All of the bulbs we install have a 3-year warranty to make sure you get the long-lasting results you’re looking for, free of hassles.

WHY CHOOSE LED LIGHTS?

At Dallas Lightscapes, all the outdoor lighting systems we install use only high-quality LED lights. It’s easy to understand why lighting professionals across the industry consistently choose LED when you consider all the benefits. Compared to traditional lights, LED lights are more energy-efficient, safer, longer-lasting, and save customers money.

Halogen lights put out a lot of heat and use a lot of energy. LED lights, on the other hand, emit less heat than traditional bulbs, use less energy, and increase the safety and longevity of your lighting system. LEDs are more environmentally friendly since they require less power and last significantly longer than traditional lights.

When it comes to look and style, LED bulbs are the obvious choice because they allow lighting professionals to control the color temperature, ranging from warm yellow to bright, crisp white. These customization options allow lighting designers to more easily achieve the look each customer wants. We can do everything from mimicking natural light like moon lighting to focusing on brighter, cleaner lights in places that need a boost in security.

Dallas Lightscapes is proud to use the highest quality materials. We choose Sylvania Lighting and GE Lighting bulbs and custom-manufacture our own brass fixtures. Did we mention that every bulb comes with a 3-year warranty?

We are committed to giving our customers the most beautiful and reliable outdoor lighting systems available. We’re so committed, in fact, that we offer retrofitting through our maintenance plan for customers who want to change their current system to LED lights. You read that correctly. The Dallas Lightscapes team of lighting professionals will upgrade your older lighting system to LED lights that will save you money on energy bills.

If you are worried about having to buy all new light fixtures if you make the switch to LED, schedule a free consultation to have our team take a look at your current system. In many cases, LED bulbs will work in the light fixtures you already have, so we are often able to just replace traditional bulbs with new LED lights. However, many customers find that newer fixtures are more cost effective in the long run since they are safer, more efficient, and longer-lasting. During our maintenance visit, our team of lighting professionals can check out your system and go over your options with you.

Schedule a Maintenance Visit

Let Dallas Lightscapes take care of your system’s upkeep and keep outdoor lighting looking its best. After being serviced, your lighting system is protected for 3 full years. Become a member of our maintenance program and get your system serviced today!